How It Works

Our process is easy, fast and 100% private.
It is designed to get you the maximum
value in the minimum time.

Speak with our experts

1-888-778-7034 — OR —

Get an estimate online 

GET STARTED NOW

  For Loans

1

You Apply,
We Appraise

You apply online or by phone and then after a consultation send us or drop off your asset for valuation (shipping is free and fully insured). We complete the valuation and assuming your asset qualifies, we send you the loan offer details.

2

You Accept,
We Wire

Once you accept our offer and we have possession of the asset, we wire the funds immediately, right to your bank account.

3

You Pay Back,
We Return Asset

Once you pay back the loan and any unpaid interest that accrued, we safely return your asset in the same or even better condition than before.

 
 

Frequently Asked Questions

What kind of assets does Borro accept as collateral for a loan?

Borro accepts the following types of personal assets as collateral for a loan:

  •  

    Jewelry & Diamonds

  •  

    Luxury Watches

  •  

    Gold & Precious Metals

  •  

    Luxury Cars

  •  

    Fine Art & Antiques

  •  

    Luxury Handbags

  •  

    Fine Wine

  •  

    Have something else? Borro has provided loans on other types of assets as well ranging from memorabilia to yachts. Please be sure to also view our other FAQ that is what assets Borro does not accept.

What kind of assets does Borro not accept?

Borro does not provide loans on:

  •  

    Electronics

  •  

    Homes & Property

  •  

    Stocks & Bonds

  •  

    Animals & Livestock

  •  

    Construction Equipment

  •  

    Firearms

  •  

    Assets that you have not fully paid off

  •  

    Assets that are not fully owned by you

How much can I borrow?

Borro can lend you up to $2,000,000. Our maximum loan-to-value is 70% of our estimate of the market value of your asset, and depending on the asset can be as low as 30%.

Who will value my assets and determine how much I can borrow?

At Borro we have some of the best appraisers in the world. They have come to us from places like Sotheby's, Christies and Phillips, as well as from museums and private collections. Their office walls are filled with framed diplomas and certificates from the The Royal Institute of Chartered Surveyors, Gemological Association of Great Britain, The Goldsmiths' Company, American Association of Appraisers, Gemological Institute of America.

Because of their insight and knowledge, they are able to offer you the best possible loan value.

What exactly do you mean when you say that your loans are based on "market value"?

Not all costs are created equal. When you buy a piece of jewelry at Tiffanys, or a car from BMW, you're paying the retail price. If you decide to sell the ring or the car today, you will get the fair market value, not the "replacement value." The difference is what's called "depreciation" – and it covers the mark-up that the dealer, their rent and overhead, the nice latte they give you. The relationship between market value and the retail cost varies by item; in the case of jewelry, figure that anywhere from 30% to 60% of the retail price walks out the door with you.

How much interest will I pay?

In all states except California our interest rate varies between a flat rate of 2.99% and 3.99% per month. The difference is based on the asset and the value of the loan. The bigger the loan, typically, the lower the rate.

In California our interest rate varies between a flat rate of 2.99% and 6.99% per month. The difference is based on the asset and the value of the loan. The bigger the loan, typically, the lower the rate.

We ensure that your assets are stored and insured properly while they are with us so there is also charge to cover transportation to specialist storage, insurance and storage for the term of your loan. It is applied when you accept the loan and range from 3% to 5%, depending on the value of the asset.

We also reward loyalty; three months after your first loan, you qualify for our repeat customer discount, which means the set-up fee is reduced to 2% - 4% for each subsequent loan.

Can I extend my loan?

Yes, you can apply for an extension to your loan. If we approve it, you will need to repay any unpaid interest that is due at the time of the extension as well as a set-up charge. We will then create a new loan agreement for the amount that you are borrowing.

Can I change my mind?

Up until you sign your loan agreement you have total flexibility. Here's how it works: Once we have your asset in our possession – whether it's shipped or you drop it off - we will appraise it and tell you how much we are willing to lend. We'll also provide you with the full details of the loan – terms, conditions, rates, you name it. Then it's up to you. If you agree to proceed with accepting the loan you will be issued with a credit agreement which becomes binding once it is accepted.

When will I receive my cash?

Faster than you might think. Once we have your asset and we have valued it, you then approve the loan offer and we can then deposit the loan funding to you immediately - typically via a bank transfer.

How do I pay off my loan?

We have made it very easy for you to make your payments. We accept bank transfer, cash deposit, checks and debit card payments. Some payment methods process faster than others so it is important that you understand the processing time required for the payment method that you chose to use.

Does Borro conduct credit checks?

Borro does not conduct credit checks when making decisions on whether to offer you a loan. We may run an ID check that looks at public and credit agency data, but this is NOT a credit check and does not affect your credit rating.

How will I get my assets to Borro for appraisal?

It couldn't be simpler.

For watches, jewelry, gold, fine art and antiques, you can get your assets to us safely and securely by using our free and insured courier options or you can meet with one of our expert appraisers at one of our offices. For very high-end assets we can arrange for our expert appraisers to come to you to appraise your item(s) on location.

For luxury and classic cars we will arrange to pick up your vehicle using a secure and unmarked transporter from a location of your choice.

What does an appointment at Borro's office involve?

Start by making an appointment to meet with one of our experts. Call us at 1-888-519-1552 or schedule an appointment by applying online on our website here.

When you visit us you will be greeted by your account manager and you will meet with one of our certified appraisers. You will then receive an expert appraisal of your assets along with a quote for your Borro loan.

If you accept the loan offer and you pass our identification checks you can receive your loan funding the very same day via a bank transfer.

It is always best to make an appointment in advance of your arrival however you are welcome to visit our offices for a walk-in appointment if you are near one of our offices.

Where will my assets be stored?

All assets are stored under highly-secure conditions in our state-of-the-art secure storage facilities. All of our secure storage is specialized for your asset type so is climate controlled to ensure the optimal preservation of your valuable assets whether it be jewelry, watches, gold, fine art, a car, fine wine or something else.

What is a sale advance loan?

A Sale Advance is a loan that is secured against a personal asset - or assets - in advance of a sale at auction or privately. Our Sale Advance loans can release up to 70% of the estimated sale price of your asset(s) while we manage the sale of the assets for you. Once the transaction has been completed, you will receive the sale funds, less any outstanding interest and any sale transaction fees.

How does a Sale Advance loan differ from a Personal Asset Loan?

A Sale Advance is when you provide your asset(s) to Borro so we can manage the sale of the asset(s) for you through our global network of auction houses. We extend a loan (advance) to you ahead of your asset(s) sale whether it be at auction or through a private sale.

A Personal Asset Loan is where you use an asset as collateral in exchange for a loan without having to sell your asset. At the end of the loan period your assets are returned to you once you have paid the loan amount and accrued interest to Borro.

When can I come in to redeem my loan?

Please call our Customer Accounts Team on 1-888-519-1552 to arrange an appointment.

Please be aware that all redemption appointments must be booked in advance.

Can someone else come and collect my assets on my behalf?

Please contact a member of our Customer Accounts Team at 1-888-519-1552 to discuss this further.

Can I come in and collect my assets?

Absolutely. Please call our Customer Accounts Team on 1-888-519-1552 to arrange an appointment.

Please be aware that all redemption appointments must be booked in advance.

How will my items be returned to me?

Your items will be returned to you as quickly and as safely as possible.

When we deliver assets, we first need to confirm the address on your account. You can do this immediately after making a payment to redeem your loan. If you have not confirmed your address, a member of our Customer Accounts Team will get in touch with you to confirm this. Please be aware that if your address is not confirmed, the delivery of your assets may take longer.

When we are returning cars, artwork, antiques or other large assets, we first need to confirm the time of delivery with you prior to scheduling the delivery. Please get in touch with a member of our Customer Accounts Team at 1-888-519-1552 to schedule a pickup or delivery.

Is it possible for my assets to be delivered to an alternate address?

To offer the highest level of security for the assets that you have entrusted to Borro during your loan period, we do not arrange to deliver assets to any address other than the residential address that you list on your account.

If you have moved or changed your address since you took out your Borro loan you can update your address by sending us a copy of an updated utility bill or bank statement of yours along with an email or letter explaining that you wish to update your mailing address. Your address will then be updated in our systems within 24 hours.

If it is not convenient for your assets to be delivered to your residential address we can arrange an appointment for you to come and collect your assets from our offices.

What can I do in my Borro account?

From within your Borro account you can update your personal details, keep track of your loan statements, view payments that have been applied to account, make secure payments to repay or extend your loan, and you can view all of your assets to either apply for new loans or view pre-existing loans.

How do I change my Borro account password?

Simply visit the forgot password page and you can reset your Borro account password.